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Merchant Items and Countries

Two supporting record types define what a merchant offers and where they operate:

  • Merchant items - map merchants to the products or services they provide
  • Merchant countries - record which countries a merchant operates in

Together they answer the questions "what does this merchant sell?" and "where does this merchant operate?"

Merchant items

Purpose

Merchant item records link merchants to items in the general product catalogue. Each record represents a specific product or service that a merchant offers, optionally scoped to a particular location.

Key fields

FieldPurpose
merchant_idThe merchant offering this item
party_site_idOptional location where this item is offered
item_idThe item or service being offered
is_activeWhether this offering is currently active

Location-scoped offerings

The optional party_site_id field allows the same merchant to offer different items at different locations. For example, a healthcare provider with multiple clinics might offer CT scans at one site and physiotherapy at another. When no location is specified, the item is considered available across all of the merchant's locations.

Duplicate offering records are prevented within each tenant.

Authorisation

Merchant items are managed through the parent merchant's permissions. Users who can manage a merchant can maintain its offered products and services.

Merchant countries

Purpose

Merchant country records identify the countries where a merchant operates, using ISO country codes.

Key fields

FieldPurpose
merchant_idThe merchant
merchant_country_codeISO 2-letter country code
merchant_primary_countryWhether this is the merchant's primary country
activeWhether this country mapping is active

Primary country

The merchant_primary_country flag designates one country as the merchant's principal operating location. Raytio prevents duplicate active country entries for the same merchant and country code.

Authorisation

Merchant country mappings are broadly visible within the tenant because country data is non-sensitive reference information. Changes require the appropriate merchant management permissions.