QOM Overview
Quote and Order Management (QOM) is built around two commercial document types: quotes and orders. Quotes support multiple pricing revisions before a customer commits. Orders represent confirmed commercial commitments and track fulfilment from placement through to shipment.
QOM also supports external imports for quote and order data, so information from another system can be brought into Raytio in a controlled way.
The big picture
Core concepts
QOM models two distinct but related document types:
- Quotes — preliminary pricing proposals sent to parties, including prospects and existing customers. Quotes are versioned so pricing revisions can be tracked without losing earlier proposals.
- Orders — confirmed commercial commitments placed by customers. Orders include fulfilment information such as shipped quantity and actual ship date.
A quote can exist independently and never become an order. An order can also be created directly without a preceding quote — for example, a repeat purchase with known pricing.
Concepts at a glance
| Concept | Purpose |
|---|---|
| Quote | Commercial proposal including parties, dates, currency, and shipping terms |
| Quote version | Named pricing revision of a quote |
| Quote line | Individual priced item within a quote version |
| Order | Confirmed customer commitment including commercial and shipping terms |
| Order line | Individual ordered item with quantity, pricing, and fulfilment tracking |
| External import | Controlled pathway for bringing quote or order information from another system into Raytio |
Related modules
| Module | Relationship |
|---|---|
| PRM (Party Relationship Management) | Quotes reference parties for sold-to and ship-to |
| FAR (Accounts Receivable) | Orders reference customers and payment terms |
| GPM (General Product Management) | Quote lines and order lines reference items |
| PCM (Pricing Management) | Quote versions and order headers reference price list versions |
| FND (Foundation) | Currencies, units of measure, and shared platform settings |
Access and views
QOM information is visible according to the tenant's access settings. Users only see quotes, orders, and import activity they are allowed to access.
QOM also exposes public-facing views for API and application use. These views present quote, order, and import information in a shape intended for clients, including navigation references where useful.